If you'd like to see how we can help, please get in touch and one of our Stafford based, friendly team, will give you a buzz. 

Let's chat!

Customer  concerns 

At The Money Bee (a trading name of Mortgages & Loans Limited), all of our customers are important to us, and we believe you have the right to a fair, swift and courteous service at all times. Our process has been designed in accordance with the requirements of the Financial Conduct Authority. You should find your dealings with us to be prompt, efficient and friendly.

 

Our aim is to provide you with a world class, professional and friendly service. If you have a complaint about any aspect of the service you have received, our staff will be happy to help resolve your concerns.

 

We have a formal complaints procedure to ensure that your complaint is handled quickly, fairly and efficiently; this link will provide you with full details of our process.

 

We recommend that you bring your concerns to our attention as soon as possible - the sooner we know about it the sooner we can seek to resolve it.

Legal Information

YOUR HOME OR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP REPAYMENTS ON YOUR MORTGAGE OR OTHER LOAN SECURED UPON IT.

 

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME.  REPAYING YOUR DEBTS OVER A LONGER PERIOD CAN REDUCE YOUR PAYMENTS BUT COULD INCREASE THE TOTAL INTEREST YOU PAY. 

 

 

The Money Bee, which is a trading style of Mortgage and Loans Limited, based in Stafford, (Financial Services Register number is 757812).

Terms and Conditions

There may be circumstances where we need to charge a fee.  In these instances, we will notify you at an early stage which could be £125 upon application and an arrangement fee up to £495, or £995 for specialist mortgages, on receipt of the mortgage offer.

 

Parkfield Business Centre, Park Street, Stafford, Staffordshire, ST17 4AL

Telephone 01785 878 555

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Parkfield Business Centre, Park Street, Stafford, Staffordshire , ST17 4AL